Osool & Bakheet Online Service Terms & Conditions

 

This agreement is entered into by and between the following:

Osool & Bakheet Investment Company (OBIC), a SCJSC Company with its head office based in Riyadh,   Bahrain Tower, Mezzanine Floor, King Fahd Road, P. O. Box 63762  Riyadh 11526; and the regular or legal person who open an Investment account under his name ( The Client )

 1) This  Tadawul Agreement (this "Agreement") contains   terms and conditions that govern your use of OBIC online trading services. In this Agreement we will use the word "Osool & Bakheet Online Service" to refer to Osool & Bahkeet Investment Company  Online Trading Service.

2) This Agreement governs the use of the OBIC Tadawul ("OBIC Tadawul") for the purpose of initiating , execution and confirmation of sale and purchase transactions involving stocks of Saudi listed companies and any other securities (the "Assets") " traded on Tadawul's exchange management and automated trading system ("Tadawul").

3) The Customer is assumed to be fully and solely responsible for the misuse of the "Password" and "User Id" that was selected by him/her. The customer should therefore ensure that the "password" and "User Id" are kept in a safe place known only to him. He undertakes to hold harmless and compensate OBIC for any loss due to misuse. OBIC will not accept responsibility for fraudulent or unauthorized use of the "Password" and "User Id" by another person.

Customer use of password and User Id can authorize him to perform the following activities:

•          Obtain information on his/her accounts,

•          Sell and Buy shares in his portfolios,

•          Statement request

•          and other activities that may be made available in the service.

The client undertakes to immediately notify OBIC in case he became aware or suspects that the security of the "User Id" and "Password" has been breached in order to enable OBIC secure his account as soon as possible.

4) OBIC will exercise all reasonable efforts to ensure that information pertaining to the customer is not made available to third party, unless it’s a regulatory body.

5) One way of communicating with us is by sending email. Osool & Bakheet Online Service  has provided an email address for you to ask questions related to trade activities on your account using Osool & Bakheet Online Service , or give comments on the service. However, please note that email cannot be used to initiate transactions. For transactions, please use the appropriate functions within Osool & Bakheet Online Service. OBIC will not be responsible for timelines of responding to customer queries sent through the email.

6) OBIC reserves its right without incurring any liability whatsoever to refuse to process any of the customer's transactions or suspend the use of Osool & Bakheet Online Service  for any time period deemed necessary. OBIC will make every effort available to advise the customer of such instances but is not obliged to do so.

7) You may use Osool & Bakheet Online Service  to obtain such products and services as are available online. With respect to your Investment Accounts, this includes obtaining balance information, account statement, portfolio positions, Buy or Sell shares and other information. In some instances, balance and transaction history may only reflect activity conducted through the close of the previous day.

8) OBIC may, from time to time, introduce new service(s) on Osool & Bakheet Online Service . By using Osool & Bakheet Online Service , you hereby agree that the terms contained in this agreement shall apply to these services at that time. In addition to the specific terms that may be applicable on these types of services.

9) Customer must report any unauthorized Buy and Sell transactions that appear on a periodic statement within 30 days of our transmittal of the statement to avoid liability for subsequent trade transactions. Customer may, as applicable, also be liable for the unauthorized transactions in question.

10) You may notify us in person, by telephone, by email or post. Contact details for OBIC are provided on the Osool & Bakheet Online Service  website.

11) The client accepts that OBIC's books, records, documents, vouchers, advices and other documents relating to transactions shall be evidence to be relied upon in judging and disputes relating to amounts, data, information, charges, fees, transactions, instructions or any other matter of difference arising between OBIC and the customer.

12) Customer can report any Internet related problem by calling published landline number. All calls made to the OBIC will be recorded for security purposes. The customer accepts that these recording are used as evidence thereof.

13) The Client takes full and sole responsibility for any damages, losses, expenses or charges, direct, indirect, consequential, special or incidental arising out of his Internet use of the Osool & Bakheet Online Service  

The Risks in the use of the Internet and Internet technology for transactions on Osool & Bakheet Online Service   include without limitation, the following:

•          Risk of Interruption or Disruption, errors, omissions, delays, system unavailability, congestion of site or channel

•          The inability to access/login/enter/proceed/leave orders or instructions/ transact/trade/act

•          The inability to process business/communicate with the system or the OBIC and the risks of loss of data and damage or losses thereby.

•          The client's negligence to save and protect his User Id and Password.

•          Data hacking which will result in unauthorized access to client information.

The client accepts that OBIC will not be responsible for any damages that might occur during the use of Tadawul system, when these damages might be totally or partially caused by a third party.

14) The client understands that trading in local shares is one of the OBIC's investment services and it is exposed to risks such as loss of entire invested capital. Investment products/services are neither investment commitments nor guaranteed products/services by OBIC. Services in Osool & Bakheet Online Service  do not represent an offer or invitation for the client to invest and trade in local shares.

15) Client acknowledges that " Osool & Bakheet Online Service " does not provide advice for sale or purchase securities, and client acts at his discretion and personal judgment and that he will be classified under this service as an individual customer execution only.

16) The Client understands that Information and materials offered at Osool & Bakheet Online Service  such as graphics, prices, links and other materials are provided "as they are" or "as available". OBIC does not guarantee the accuracy, sufficiency or completeness of such information or materials, and releases itself of any responsibility for any errors or omissions or delays in displaying that information.

17) The Client agrees to maintain in his Investment Account a minimum credit balance or minimum net portfolios position of such sum which OBIC may from time-to-time require.

18) The client agrees that OBIC shall deduct, from the clients' Investment account cash balance, all agreed fees against share purchase, sale and transfer transactions, and also for Osool & Bakheet Online Service  subscription, regular provision and use of the service as determined by OBIC from time to time. OBIC reserves its right to amend any fees from time to time.

19) OBIC shall not be responsible for any losses, damages, expenses or costs of whatsoever that may be incurred or born by the client because of his breaching the terms and conditions of this agreement.

20) The client delegates OBIC to send him relevant notes and/or communications in the manner OBIC deems appropriate. In some cases, the customer authorizes OBIC to make use of electronic mail, fax in sending notifications and correspondences related to Osool & Bakheet Online Service . The client will be responsible for the secrecy of the correspondence forwarded to him by OBIC and shall be held responsible for any violation in this regard.

21) The client agrees that OBIC is not responsible for any error or damage that may result from the delay or fail of delivery of the client's instructions through the internet, and this also includes:

•          The non-availability of sufficient cash balance to execute the instructions.

•          Non-availability of sufficient share balance to execute the instructions.

•          Lack of clear instructions to execute the transaction.

•          Incompliance with the above instructions and directions or if the client's instructions were unclear or incomplete.

•          Delay or in case of technical failure in the part of OBIC or the other parties OBIC deals with.

OBIC, according to its absolute discretion, reserves the right to stop executing share purchase, sale or relevant amendments or cancellations initiated by the client through Osool & Bakheet Online Service.

22) The client delegates OBIC to act according to any share trading instructions OBIC receives from him (client) through Osool & Bakheet Online Service , or at the OBIC's sole discretion, through the telephone.

23) OBIC, according to its absolute discretion, reserves the right to authenticate all or part of the instructions received from the Client over the phone and has the right to reject any instructions that were not satisfactory authenticated and accomplished in accordance to the OBIC's requirements.

24) In the event OBIC executes any instructions it has received from the client through telephone, the client therefore acknowledges that OBIC has full right to record the client's telephone instructions in order to refer to the same as evidence for the correctness of the telephone instructions.

25) OBIC, according to its absolute discretion, reserves the right to amend the articles of this agreement at any time it deems appropriate. Such amendments will be reflected in a copy of this agreement available online at all times for the customer to read, and it's the customer's sole responsibility to periodically review the agreement online to acquaint himself of any change. Continued use of the service by the Clients will mean that he has accepted the amendments.

26) The client accepts full responsibility for the instructions he issues to OBIC over the telephone or through internet regarding purchase or sale of local shares. The OBIC's records and documentations regarding the client's instructions shall be considered as crucial proof for the issuance of such orders to OBIC to execute client's transactions. The client shall have no right in any shape or form to claim or oppose those records or documentations or deny their correctness under any circumstances.

27) In all purchase and sale transactions, the client shall comply with all rules and regulations issued by the Capital Market Authority. The client shall be liable for all consequences because of his breaching of such rules and regulations.

The Client accepts that he shouldn't perform any illegal or banned activity in accordance with the Capital Market Authority regulation including manipulation of security market price, or a stock, or spreading rumors or incorrect information, or suspicious trading in securities resulting from recurrent selling and buying from the seller for the sake of deluding a security's market price or manipulating it's price for the Client's own benefit or any other second party in the market.

28) The parties of this agreement understand and agree that the OBIC's acceptance of client's purchase and sale instructions or amendment or cancellation, initiated through Osool & Bakheet Online Service  or over the telephone, will be deemed valid and irrevocable instructions from the Client. Such instructions do not require written confirmation or submission of written order for the purchase, sale, amendment or cancellation of orders.

29) The parties of this agreement agree that OBIC will maintain all telephone records of its clients for definite period of time which in any case shall not exceed one month. Also, OBIC shall, after one month of receiving client's instructions, revoke the client's right in claiming any of the instructions he has requested for execution through telephone.

30) The Client accepts that this agreement along with its governing terms and conditions are mandatory for the Client's inheritors, his will executors, and his inheritance attorney as well as his personal representatives and his successors, and the Client agrees that this agreement will not be terminated spontaneously upon the Client's death or disability.

31) This agreement shall be considered fully valid until either party terminates it. Either OBIC or the Customer may cancel subscription to the Service. If the Customer intends to cancel subscription, a written notice of cancellation must be submitted to OBIC. Further, the Client acknowledges that in the event he elects to cancel the Osool & Bakheet Online Service   , he will not be entitled for any refund of any service subscription fees charged to his account. OBIC is entitled to cancel the Customer's subscription at any time without notice to the Customer, and such action shall not create any liabilities on OBIC's part to the Customer.

32) The above mentioned terms and conditions are made by OBIC. The customer is not entitled following his acceptance of this agreement via the Internet to amend or alter or replace or omit or delete any part of it.

33) These terms and conditions complement other agreements governing the customer's accounts with OBIC.

34) These terms and conditions shall be governed by the construed in accordance with laws and regulations of the Kingdom of Saudi Arabia. The parties hereto irrevocably submit to the exclusive jurisdiction of the committee for the Resolution of Securities Disputes in case of any dispute arising in connection herewith.

35) The Client accepts that all transactions and dealings between OBIC and the customer are all linked together, regardless of its nature  

The Clients agrees that OBIC has the right to perform clearance on any outstanding amounts the client holds in any account at OBIC and on all the Client's assets under the OBIC's authority. The Client delegates OBIC to perform the clearance right at any time the Client has delinquency to pay his debts to OBIC.

The Client agrees that OBIC reserves the right to cease all of the Client's assets under his account as well as other accounts within OBIC regardless of their type, and any commercial documents including: bills, bonds, and issued cheques to or for the order of the Client, and any other amounts in its custody or possession as a guarantee for the Clients' obligations and commitments towards OBIC.

36) The Client understands, accepts and agrees that the Terms and Conditions of this Online Agreement and related agreements and schedules shall govern its relationship with OBIC, The Client's Online consent is hereby evidenced by the Client's action authorizing the Service to proceed by clicking his consent on the 'I Agree ' Pop Up icon on the Screen, signifying conclusively that he is Committed to and bound by the Provisions of this and all associated Agreements.

37) This agreement is translated from Arabic version, in case of conflict in explanation between Arabic and English version, Arabic version will prevail